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| Model | D21 | D31 | |
| Printing | Print Method | Direct Thermal | |
| Resolution | 203 dpi (8 dots/mm) | ||
| Print Speed | Max. 60 mm/s | Max. 80 mm/s | |
| Length | 15 mm ~ 300 mm | ||
| Interface | Standard | USB Type B | |
| Option | Bluetooth 4.0(Factory installed) | ||
| Programming Language | TSPL | ||
| Memory | RAM | 2 MB | |
| ROM | 2 MB | ||
| Media | Type | Roll or Fanfold label, die cut or continuous direct thermal labels, Tag stock, Continuous Receipt Paper | |
| Diameter(Media Roll) | 90 mm | ||
| Thickness | 0.003"(60μm) ~ 0.007"(180μm) | ||
| Barcode | Linear Barcodes | CODE39, CODE93, EAN-8, EAN-13, EAN-2, EAN-5, UPC-A, UPC-E | |
| 2D Barcodes | QR code | ||
| Sensors | Gap Sensor | Transmissive(Fixed) | |
| Other | Paper Out Sensor, Head-Up Sensor, TPH temperature detection | ||
| Power Adapter | Input | AC 100V ~ 240V, 50/60Hz | |
| Output | DC 12V, 2A | ||
| Physical Characteristics | 182.5×134×120.6 mm | 210×154×135 mm | |
| Empty weight | 0.805kg | 0.88kg | |
| Options & Accessories | Bluetooth 4.0, External Label Roll Holder | ||
| Reliability | TPH | 50 km | |
| Software | Driver | Windows Vista/7/8/10 | |
| Windows Server 2008/Server | |||
| 2012/Server 2016 | |||
| Agency Approvals | CCC, FCC, CE | ||
